SEEK

Privacy Policy

Last updated: January 2026

SEEK (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at seekfashion.ng or make a purchase. This policy is in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Place an order (name, email address, phone number, shipping address)
  • Create an account on our website
  • Subscribe to our newsletter (email address)
  • Contact us via email or social media
  • Leave a product review

We also automatically collect certain technical information when you browse our website, including:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or search terms

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders, including shipping and delivery notifications
  • To communicate with you about your orders, including status updates and delivery information
  • To send marketing emails and newsletters (only with your consent, and you may unsubscribe at any time)
  • To improve our website, products, and services based on usage patterns and feedback
  • To prevent fraud and ensure the security of transactions
  • To comply with legal obligations under Nigerian law
  • To respond to your enquiries and provide customer support

3. Payment Security

All payment transactions on our website are processed securely through Paystack, a PCI DSS-compliant payment processor. When you make a payment, your card details are encrypted and transmitted directly to Paystack. We do not store your full credit or debit card details on our servers.

Paystack is licensed by the Central Bank of Nigeria and adheres to the highest industry standards for payment security. For more information, you may review Paystack's privacy policy at paystack.com.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with the following parties, and only to the extent necessary:

  • Payment processors (Paystack): To process your payments securely
  • Logistics and delivery partners: To deliver your orders (we share your name, address, and phone number)
  • Email service providers: To send you order confirmations and marketing emails (with your consent)
  • Analytics providers: To understand how our website is used (this data is anonymised)

We may also disclose your personal information if required by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly (e.g., shopping cart, login sessions)
  • Analytics cookies: Help us understand how visitors interact with our website
  • Preference cookies: Remember your settings and preferences for a better experience

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

6. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you
  • Right to rectification: You may request that we correct any inaccurate or incomplete data
  • Right to erasure: You may request that we delete your personal data, subject to our legal obligations
  • Right to restrict processing: You may request that we limit how we use your data
  • Right to data portability: You may request your data in a structured, commonly used format
  • Right to object: You may object to the processing of your data for marketing purposes
  • Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time

To exercise any of these rights, please contact us at hello@seekfashion.ng. We will respond to your request within 30 days.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Order and transaction data: Retained for up to 6 years to comply with Nigerian tax and accounting regulations
  • Account data: Retained for the duration of your account, plus 2 years after account closure
  • Marketing data: Retained until you unsubscribe or request deletion
  • Analytics data: Retained in anonymised form for up to 2 years

After the retention period, your data will be securely deleted or anonymised.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe your data protection rights have been violated.